Important Update to Prescription Collection Process – Effective 1st June 2026
We apologise, but due to changes in the way the Practice is funded, with effect from 1st June 2026, we will no longer be sending text message notifications to confirm when prescriptions are ready for collection.
Please use the guidance below to help you determine when your medication will be available. Prescription requests take 72 hours (3 working days) from the time of ordering to be processed.
Over a Bank Holiday period, please allow an extra day for your prescription to be processed.
Collection from Humshaugh Surgery
Order on Monday before 12pm → Collect on Thursday
Order on Tuesday before 12pm → Collect on Friday
Order on Wednesday before 12pm → Collect on Monday
Order on Thursday before 12pm → Collect on Tuesday
Order on Friday before 12pm → Collect on Wednesday
Orders placed after 12pm will be processed on the next working day, with collection available 72 hours later.
Collection from Wark Surgery
(Our delivery days to the Wark Surgery are Monday, Wednesday, and Friday)
Order on Monday before 12pm → Collect Friday after 10am
Order on Tuesday before 12pm → Collect Friday after 10am
Order on Wednesday before 12pm → Collect Monday after 10am
Order on Thursday before 12pm → Collect Wednesday after 10am
Order on Friday before 12pm → Collect Wednesday after 10am
Orders placed after 12pm will be processed on the next working day, with collection available 72 hours later.
Thank you for your understanding and cooperation.