Appointments

Configure Appointment Details
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Urgent Appointment

To request an urgent appointment for today or tomorrow (Monday to Friday):

  • Phone us on 01434 681281 from 8am Monday to Friday 

 

Routine Appointment

To request a routine appointment 7 - 28 days:

  • use our GP Online System - Patient Access
  • phone us on 01434 681281 from 8am Monday to Friday 
  • visit the surgery and speak with a receptionist, Monday to Friday from 9am to 5pm
  • use your NHS account (through the NHS website or NHS App) 

Care Navigation

Our reception team are trained to direct you to the most appropriate team member so that you may be seen as soon as is appropriate and by the person with expertise in that area. Please be aware reception will ask you for details.

If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Evenings & Weekends

We offer routine GP and Nurse appointments during evening and weekends across several West Northumberland Practices including Hexham, Corbridge, Prudhoe, Haltwhistle and Bellingham.

These appointments can be booked by contacting the Surgery on 01434 681281 or booked directly via link below. https://nhs.bookings.herohealth.net/app/nhs/424

https://www.hadrianprimarycarealliance.com/hadrian-extra-care-hub

Home visits

If a patient is medically unfit to attend surgery and requires a home visit, we need:

  • Details and symptoms of what is wrong with the patient.

This information enables GP’s to prioritise their workload to ensure patients receive the best treatment for their needs.

A community nurse or our home-visiting paramedic may visit on behalf of the doctor.

It is helpful for home visit request to be made as soon after 8am as possible.

Cancelling or changing an appointment

Please let us know if you can not attend so the appointment can be offered to someone else.

To cancel your appointment:

  • Use your NHS account (through the NHS website or NHS App)
  • Using the GP online system – Patient Access
  • Phone us on 01434 681281 from 8am Monday to Friday 
  • Reply CANCEL to your appointment reminder text message

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face or by text/email
  • If you need a chaperone
  • If you need an interpreter
  • If you have any other access or communication needs