1 Humshaugh Surgery 01434 681281 2 Wark Surgery 01434 230654

News

All news

Our Practice

We serve a community of 4000 patients, many living in rural locations. We have surgeries in both Humshaugh and Wark villages and patients can attend either.

The Team

Our Team is made up of three GPs, Practice Nurses, Nurse Practitioner, three Community Nurses, Midwife, Health Visitor,  Nursery Nurse, Admin, Reception, Dispensing staff and Practice Manager.

Services

We offer a full range of General Practice services with regular surgeries, Monday to Friday.

Each morning at both Humshaugh and Wark we hold open surgeries, this means you can just turn up between 08.30am and 10.00am and wait to be seen – no appointment necessary.

 Our evening surgeries are by appointment only.

 In addition we have specialist clinics for maternity, child health, diabetes, asthma and respiratory diseases, minor surgery, heart disease, mental health problems and family planning/womens health.

We offer an onsite medication dispensing service at both sites for those who live more than a mile from a chemist.

If you have any comments about our website, negative or positive, or you have any suggestions on how we can improve our Website, please contact Katherine on 01434 680005 or e-mail us at admin@gp-a84040.nhs.uk

 

Walk-in open surgeries 8.30am – 10.00am
Each morning at both Humshaugh and Wark we hold open surgeries, this means you can just turn up between 08.30am and 10.00am and wait to be seen – no appointment necessary.
 
Appointment only surgeries 15.40 – 17.00
These surgeries are by appointment only at both Humshaugh and Wark.  Please phone for an appointment:
Humshaugh: 01434 681281
Wark:            01434 230654

There is no evening surgery at Wark on a Tuesday or Thursday.

Extended opening until 19.30
We hold late Surgery sessions until 7.30pm at Wark on a Monday and Humshaugh on a Thursday. These surgeries are by appointment only.
Late appointments can also be booked for HGV and other medicals.
 
(Please quote your NHS Number where ever possible when you contact us)

Availability of Doctors will occasionally change due to unforeseen circumstances and holidays.  If you wish to see a specific Doctor, please check with Reception before you come in.
 
Appointments on line
Surgery appointments can now be made online.  You can access this system 24 hours a day and a selection of available appointments can be viewed and booked without having to ring the Surgery.  Please ask at Reception for a registration form.
 
Telephone consultations
If you feel your problem could be dealt with speaking to a GP on the telephone, please call reception who will pass this onto a Doctor. He or she will ring you back on the land line number you have given.  If you are only available on on mobile phone, we will ask you to phone us back at an agreed time.

It is our policy not to return calls on mobile phones.
 
Wheelchairs
Each of our Surgeries is accessible to patients using a wheelchair, though not all the rooms inside.

If you are a wheelchair user, please let the Receptionist know when you make an appointment.
 
Interpreters
We can arrange interpretation and translation services in person or by telephone for patients who may require it.  Please let us know if you need this service when booking an appointment.
 
Chaperones
If you would like to be accompanied during a sensitive examination, some of our Reception team are now trained to offer a chaperone service.  Please ask at reception when you book your appointment if you would like to be accompanied.
 
Doctors Appointment slots
Normally appointment slots are in 10 minute intervals.  We try to focus on one important problem in each consultation to avoid mistakes, confusion and to ensure the issue is properly addressed.  However, If you feel you need to discuss more than one health issue it would help us greatly if you could ask for a double appointment slot.  This will give you and the Doctor more time for discussion, and may save you having to make a further appointment.

Dispensing Practice

We are a dispensing Practice. If you live more than a mile from a chemist we are allowed to dispense medication to you. You can then collect your medication from either Wark or Humshaugh Surgery.

If you take long term medication you can request repeat prescriptions in the following ways

By telephone 01434 230986
The line is answered Monday, Wednesday and Friday 11.00am until 3.00pm and Tuesday and Thursday 11.00 until 1.00pm. At all other times there is an answer phone available. Please speak clearly, leave your name and also, preferably your unique identification number found at the top right hand corner of your printed prescription.

Please ensure you dial correctly and hear our message before leaving your request. It is important that you state your patient identification number and remember to itemise each drug required individually. This will ensure that you receive only the drugs you require and prevent any waste.

In person
Use the printed medication sheet that you get in your prescription bag and tick the items you wish to collect.  Then, leave this list in the post box provided in the waiting room at either Surgery.

Repeat Prescriptions On-line
These requests come directly into our clinical system making it a safe and speedy process.  Please ask at reception for a registration form if you do not already use EMIS Access for on-line appointments. (please note this system replaces our current system of E-mailing requests).

Please quote your NHS number where ever possible when you contact us.

 Collecting prescriptions

Prescriptions will be available 48 hours (2 working days) after your order has been requested

Prescriptions can be picked up until 7.30pm on a Monday at Wark or Thursday at Humshaugh.  If you wish to take advantage of this later pick up time, please tell us when you order your medication which Surgery you would like to pick up from at the later time.

When paying for prescriptions by cheque, you will be asked for your cheque guarantee card.  Please ensure you have this with you in order to receive your prescription.

If you have an exemption certificate or pre-payment card, you will need to produce this each time you pick up medication from the Surgery and you will be asked to complete the back of the prescription form.

If you collect your prescription from a Chemist, you should make your request at least a week in advance to allow for postage and dispensing time.

Urgent medication requests

In the case of emergency requests you will normally be given two days supply of the medication you require but each situation will be dealt with on an individual basis and must be authorsied by a GP.  Please ring the Surgery you normally attend.

Past Medication

Requests for medication that you may have received in the recent past but which is NOT on your repeat medication print out list will need to be authorised by a doctor and will inevitably take LONGER than 48 hours to organise. Please allow us enough time to meet your request.

Prescription Charges

April 1st 2014  

Prescription charge is now £8.05 per item

Prescription Pre-payment Certificates
3 month pre-payment certificate will cost   £29.10
12 month pre-payment certificate will cost  £104.00

(if buying a 12 month certificate you can spread the cost over 10 months by Direct Debit payments)

You can collect an application form from the Surgery or apply on line

Private Prescription Charges

For prescriptions not available on the NHS the following charges apply:

Viagra   (Sildenafil)  
50mg tablets       (4 tablets) including vat £5.00     
50mg tablets       (8 tablets) including vat £10.00                                         
100mg tablets    (4 tablets) including vat £7.50
100mg tablets    (8 tablets) including vat £15.00

Levitra          10mg tablets    (8 tablets) including vat £75.00

Cialis              10mg tablets   (4 tablets) including vat £48.00
                        20mg tablets   (4 tablets ) including vat £48.00

Out of Hours Pharmacy

If you are issued with an out of hours prescription or need an emergency supply of medication the following pharmacies have extended opening hours.(providing limited cover out of hours)

Tesco Hexham:               
Monday to Friday:                  6.30am  to  10.30pm.  
Saturday:                                7.00am   to  10.00pm
Sunday:                                 10.00am  to  4.00pm

Wellway Morpeth:        

Monday to Saturday:             7.00am to 10.00pm               
Sunday:                                  8.00am to 6.00pm

Sainsbury’s Cramlington:  

Monday to Saturday:             7.00am to 11.00pm
Sunday:                                  9.00am to 4.00pm

*Please note that  if you require an emergency supply of medication you may be  charged even if you do not normally pay for your prescriptions.